El Portal - Elizabeth

This place is very yummy. i ordered cheese flautas, french fries, and a breaded chicken torta. The cheese flautas was mine and they are delicious. They confused my order and thought i wanted chicken flautas but they very nicely fixed the issue and delivered me the correct flautas. I really appreciate that. I have ordered on uber eats before and everytime it has been very delicious. Thank you so much again for fixing my order. This place deserves more than 5 stars ?

This food is very bad on taste and presentation. Shrimp tacos are baby Shrimp dry and overcooked, Guacamole get more onios them avocado ,I been buying food in here for over 5 years and in the beginning the food was very good but in the past few years everything is very bad .

I have been a frequent customer of this place, the food is pretty good but today my order was incomplete and part of it was burnt. When I called to inform them, the person who helped me made me feel like I was lying. They didn't want to do anything about it. They lost a repeat customer because of their poor customer service.

I don 't know what happened to this place. We order from here every weekend. We live right around the corner. Every time we order, the food is great. A nice guy came to deliver the food. Today, somehow, the delivery guy got lost (a different man), even though we live a block away and you can literally walk in 90 seconds. Last week, the food was undercooked and nearly raw. This time the food was burnt. In addition, the tortillas that always come with the order were missing. When we called to inform them that the tortillas were missing, they acted like we were lying and refused to do anything about it. This is the last time we are ordering from there! I DON 'T know what happened to this place. We order from there every weekend. We live very close. Every time we order, the food is super delicious. A very kind man brings the food. This time, I don 't even know how, although we live like a block in the place, the delivery man (another man) got lost on the way! I can walk there in 90 seconds! Last week, the food was almost raw. This time, it was well burned. Additionally, the tortillas that always come with a wire were missing. When we called, they acted like we were lying. It 's the last time we order from there!

I always get the chicken burrito and it’s usually very good but the guacamole was a disappointment, it was really REALLY bad.