Jimmy John's - Elk Grove Village

Today is Super Bowl Sunday, and there was only one employee working. How this young man kept a cordial and professional attitude is beyond me. He did an amazing job ensuring every order was handled correctly even as more and more customers came in. He should be recognized for his amazing service. As for the management... do better at scheduling. There should be 2 employees at all times. Otherwise, the manager should come in and help.

Matt, Val, Zack and Cody are all amazing! Super kind, efficient, fast, and went above and beyond. JJ's EG is my new lunch time favorite as I work remotely from home at the moment.

Friendly people, very helpful, food was fresh and tasty.

There is absolutely no doubt in my mind, after ordering the tuna sandwich two visits in a row, that the staff is definitely skimping on portion size to save money. The tuna sandwich used to be very generous. It was packed with tuna and cheese. The last two times I have gone in there, the sandwich is 75% lettuce, and the cheese amount definitely seems less. The amount of tuna is barely enough to cover the bread. The first time this happened I thought it was an anomaly so I would give them another chance. I was just in the other day and same thing. I am so sick of all these restaurants. Trying to short change everybody. Looks like Jimmy John’s is going the way up chipotle with decreasing portion sizes and the same high prices. Looks like I will have to check out Subway and Jersey Mike’s which are all in the same area.

Could use some more on the sandwich. Paper thick meat cheese and pickle....really