Pulse - Elkhart

I visit this place in the evenings, and I really appreciate the friendly staff at the register. They're always cleaning and smiling. The fried chicken is amazing, and the bathrooms are consistently clean. It’s hands down the best gas station in Indiana; I've never seen anything like it. I don’t think it’s a franchise, but it’s incredibly well-maintained. Everyone in Elkhart loves to stop by here. #Plus #filluponawesome

Just a heads up, the kitchen offers a limited KKC Chicken menu on the weekends of Notre Dame home games when there’s an evening game, serving until the early morning hours.

The restaurant has a pleasant atmosphere and excellent customer service. One day, I accidentally dropped my food, and they kindly replaced my plate at no charge. The staff here are truly wonderful!

During my last two visits, when I tried to get a large fountain drink, I noticed that the soda was dispensing irregularly. Having over nine years of experience in food service, I recognized that the nozzle needed to be cleaned. While I didn't see this as an unusual situation—it's a routine task that can easily be overlooked—my concerns only grew when I removed the nozzle for cleaning and found it was full of mold. I informed the person at the counter that the rest of the nozzles needed attention, but it was clear during my next visit that nothing had been done. I cleaned the nozzle myself and attempted to get another drink, but I still encountered a lot of black debris from the machine. This debris was likely from the loose nozzle I had just cleaned, which shouldn't have been present if proper cleaning had occurred. Cleaning these nozzles typically takes about five minutes, and the failure to do so raises concerns that other areas of sanitation may also be lacking. My experience in various food service settings has taught me that what goes on behind the counter—out of customers' sight—can often be worse. Due to the sanitation issues and the risk of illness, I won’t be returning anytime soon. I've attached photos of the nozzle, which clearly hasn’t been cleaned in a long time. I wiped it with a napkin to demonstrate what might end up in customers' drinks. If you decide to stop by, I recommend sticking to prepackaged food and drinks.

This restaurant charges tax on grocery items, which I believe is against the law.