Starbucks - Elkhart

If they crawl after extra karmal band they give it to them!? Really good customer service?

I have been going to this place for years, and unfortunately this will be the last time, they have made my drinks well the most time, but in the last months they have made my drinks wrong 90% of the time, it is either they hardly fill my cup they burn the expresso bad, or they do not in the most important ingredients. the picture below is one of the times I went and my cup was not filled, it looked worse in person.

I don't know why this place has bad reviews. they were so friendly, made our drinks perfectly and everything was super fast in the car thru. I am a barista on an east coast position and they can say that they follow drinks recipes to t. for all people who complain about the small amount of foam, ask for light ice or get a grand drink in a venti cup with foam.

Insanely long. Customer service sucks! Either they’re understaffed or just moving slow but we waited 1 hour for our drink

I always use the app to order ahead and in the last several months my order has been “lost” or way beyond the max estimated time (like 15 minutes beyond). Often when I go, I see a lot of other people who are waiting for orders as well and seem to have also been “lost”. I was late to work once, asked if they got my order and they made it for me then once, and had to get a refund the third time. I keep going back because it’s the only “order ahead” near me. Lately their drinks are also not very good and don’t taste how they’re supposed to at all (because anywhere else has consistently tasted how it’s supposed to, so I know something isn’t right). I need to just stop going because it’s a bad experience almost every time.