Caffe Nero - Elmbridge

I recently visited this restaurant and was impressed by the quick and efficient service provided by the staff. They were friendly and made me feel like a part of the family. The coffee was excellent and the food they served was delicious.

The service was terrible. I ordered a frappe with cream and was given a milkshake instead, which was also cheaper. The staff laughed as if they thought I wouldn't notice. I would not recommend this place due to the unprofessional behavior of the staff.

Visited on a warm day, and so can only comment on their cold drinks, but there are several things wrong here. 1. Carton straws clearly cheap and incredibly bad quality coated in a black outer layer that seems to keep the taste of the...drink 2. sirup for icy fruit drinks is kept in an open self-service refrigerator that does not keep them sufficiently cooled. this gives the resulting drink a terrible dry taste (even without the pappstroh.) amazing for a drink from syrup and ice to not taste fresh at all. 3. ordered an icy black America, which would otherwise be served practically opaque everywhere. what I received was watery and pale, looked like dish water and also tasted it. avoid their cold drinks at all, is everything I can say. go somewhere else or save your money. bonus! 4. the personal was bad on all the graphs in just a short walk managed to be inconspicuous, rude, and seemed simply lost in the regular both panic and completely. badly also according to the current standards of the coffee shop industry.

The device begins to get a bit tired, chipped lacquering, decent coffee, friendly staff. one of the few places that nowadays serves hot coffee. but what I would give for somewhere that didn't play endless nondescript music, to the loud out of the grinding of coffee and clinginging cups and tellers. a quiet relaxing coffee shop where you can hear yourself thinking. Now there's an idea.

I have visited this restaurant before, and there was plenty of space as it was lunchtime. We ordered two cheese and mushroom toasties, caramel shortcake, carrot cake, a vanilla milkshake, and a hot chocolate with cream and marshmallows. Everything was delicious. I recommend getting a loyalty card for hot drinks, as it is worth it. We sat at the back and received a number so that the waitress could bring our toasties to us. We had a great catch-up and were not rushed to leave even though it was busy. The staff were very friendly. I would definitely recommend this place.