J F Cleaners Inc - Elmont

Absolutely horrible! From how the clothes are cleaned to their customer service.! Doesn't deserve a star!

Literally ruined a dress that, through my fault, should not have been dry cleaned. Unfortunately I hadn't read the label on my dress prior to taking it to the cleaners. HOWEVER, as a dry cleaning business isn't there job to take proper care of any material brought in? You'd think after you paid your money they'd double check labels to ensure longevity of clothing brought in. I went to pick up my dress and received it in such poor condition. I had to return to ask them what was up with the stitching that had been pulled in various locations. On top of that, several parts of the dress had been full of lint. This place cares very little about your item and thrives on overcharging. I'll never bring my items here and I'll be sure to deter my family and friends from bringing their clothing here.

Great service. The staff is very welcoming. They are my tailors also. I've never had a major problem here. Any issues have always been resolved to satisfaction.

I have been using this dry cleaner for years. I have no problem with the dry cleaning section, except for the time they lost my son 's suit. I don 't hold that against them because it was recovered. However, the alteration department is another story. I loved Tony and Jenny they were great at alterations. The new tailor and seamstress on the other hand are a bit lazy. I dropped off a dress to be altered and was told it would be ready on Tuesday. I was happy with that because I needed it for an event on Thursday evening. When I got there it hadn 't even been touched. She didn 't even apologize, she just said it wasn 't ready and I should come back on Thursday. I was desperate so I had to just leave it there. Now today I attempted to have a skirt altered which has a slit that is not appropriate for my pre-teen. I was told by the tailor that it was too much work . Can you imagine? I guess I will be taking my business elsewhere from now on.

I have been here about 6 times so far and no issues. Will continue to visit