Burger King - Emmaus

Impossible burger was fresh and delicious. Customer service was excellent. ??

Drive thru continues to be slow and very unprepared

The food is usually correct and good, but you wait nearly 20 minutes in the drive thru every time. I waited almost a half hour once. I don't understand why they are still having these issues so long after they first opened.

This restaurant was absolutely awful!! I will never order from here again!!! I ordered a Whopper and a Bacon King, but they must have run out of hamburger buns because they used the long buns typically used for their chicken sandwiches. The cheese was ice cold, the burgers were dry, and the taste was not good at all. The fries were surprisingly decent, which was a nice surprise as they are usually terrible. The onion rings were also undercooked. This location was good when they first opened, but I really hope they go out of business. Additionally, there were no napkins or straws included with our meal.

We were eagerly awaiting the opening of Burger King in Emmaus. We have given them four opportunities to improve, but tonight was our fourth and final visit. The service was poor, as the girl at the counter appeared annoyed to wait on us. There were at least six employees in the back, mostly chatting and not attending to customers. Despite it being 8:30 pm and us being the only customers, the dining area looked messy as if a party had taken place and everyone had left their trash behind. Even the garbage bin was overflowing. It wouldn't have taken long for an employee to clean the tables, wipe down the soda counter, sweep the floors, and empty the garbage. It was unpleasant to see food and other items on the floor behind the counter where our food was being prepared. Furthermore, the dining area had messy tables and trash scattered around. While I understand that the staff are mostly young, the management should provide better training and address the unacceptable conditions.