Wendy's - Enterprise

Not sure why all the negative ratings. I come here every few weeks (usually drive through) and they're always friendly and quick with the order. Never had any issues. Keep it up y'all!

We stopped in before continuing our shopping at the outlet mall for a quick dinner. The lobby was mostly empty and pretty clean. We ordered our food and received it correctly and in a timely manner. HOWEVER, we must have walked in on some sort of employee altercation or perhaps it started after we arrived but it made the whole experience incredibly uncomfortable. What we believe to be the manager, a tall male, was speaking loudly to the cashier (Malachi per the receipt) about nah man, I got you and something about how another employee has done this before. This proceeded to turn into a yelling match between the tall male assumed Manger and another employee that appeared from the back of the restaurant. They were spewing the N word left and right, swearing and shouting at each other as if they were in a private setting. That alone was very unprofessional and I found it to be quite offensive. The staff acknowledged our presence with eye contact on many occasions, yet continued to argue with each other as if it was the show for our meal. I understand disagreements happen at work, but YELLING in front of customers. Especially as a manager?! Absolutely inappropriate. At one point the employee that appeared from the back, left and came back inside looking even more upset and I was afraid of what this was escalating into. We also noted a scent of weed emanating from either the back of the restaurant or an employee in the building. We rushed to finish our food and get out of there before we could be listed as witnesses. Overall, I do not recommend this location. No one goes to grab a quick meal and wants to be put in the middle of an employee argument. Save yourself the headache and drive to the location on Blue diamond. It 's much better. I 'd like to note that nothing was ever said to us, no apologies or anything. They honestly seemed inconvenienced that we came in as paying customers to eat!

This wendys seems to have issues all the time. Few weeks ago ordered 2 junior hambergers only had a little ketchup on them nothing else. Tonights order chilli and nuggets. Nuggets cold and no crackers for chilli! Poor management is what it comes down to.

From pre-order with the app to my encounters with the employees, and just trying to pick up my food, absolute disaster. This feels like one of those locations that definitely lacks management and the employees take advantage of rules to not have to work.

NO EVEN FOR VEGAN PEOPLE I ASKED FOR A DOUBLE CHEESE BURGER WITH NO MEAT THIS HAS TO BE THE WORST FAST FOOD PLACE IVE BEEN