Costa Coffee Epping - Epping Forest

I had a morning flat white on a sunny Sunday morning. The coffee was a little over roasted and bitter and the drink did not taste as good as it normally does. Perhaps I am over fussy but other chains can make it a little better. The cafe was also quite empty with only 5 or so tables busy inside.

A fast food coffee with very good coffee, the cake is rather normal. The staff is friendly but sometimes overwhelmed by the rush.

Some staff are really really bad, some might call it a bit racist. so I would not recommend this place, in fact I would say stay well clear.

Poor customer service Workers are immature and always on their phones Coffee was awful

When you place an order to a professional establishment. This is the level of immaturity and unprofessional behaviour the staff at Epping Costa provide. Maybe they were failed students from the local secondary school? Maybe they are sad at working for Costa, but this is just a very poor level of customer service with very poor hand writing and hygene. No wonder they are stuck working there.