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Feedback gevenMy partner and I visited this restaurant for the first time and enjoyed a delicious meal. We skipped starters, each had a curry, shared a side dish, and naan bread. We were planning on returning until we received the bill... The total came to £81 (written in a different pen than the rest of the bill), which seemed unusually high for what we had ordered. We checked the bill for any extra charges, but everything seemed fine. However, upon closer inspection, we realized that the total didn't add up. We ended up using our phones to calculate and confirmed that the correct total should have been £51. We pointed out the mistake to the waiter, who quickly corrected the bill to £51.15 and acknowledged the error. The behavior of the staff suggested that they were aware of their mistake. They were very grateful when we left, and even gave me a large chocolate bar, which seemed like a possible distraction technique. While the food and atmosphere were pleasant, it was disappointing to feel like we were being cheated. We left wondering how many other customers may have been overcharged without realizing it. A 60% markup is unacceptable, and as a result, we have decided not to return to this restaurant.
The atmosphere is lovely, the staff are very friendly and accommodating. The food was delicious. I would definitely eat here again.
I visited this restaurant for the first time to pick up a takeaway. The manager was very friendly and even told us about the history of the building. We enjoyed a beer while waiting for our food, which turned out to be excellent with so much flavor. I will definitely be dining in next time.
My wife and I went on Monday for our wedding anniversary meal, clean, tidy, great service and superb food, and the bonus of being very reasonably priced. After trying the others locally, we've found that Spice Masala is far better than the rest... We'll definitely be back
We have recently moved to Ongar in January and tried the local Indians. Spice Masala is by far the best one! We get this takeaway every weekend without fail: never ever had a bad meal. The best Indian takeaway I have had in my life, the flavours and salt/sugar levels are spot on. Very very well done. deserve a pat on the back!