Starbucks - Erie

It was good 30 minutes before the closing, there was a customer in the lobby. first we went through the drive through and were ignored. we went into the window and the young blonde barista looked at us twice and ignored us. we went around, confirmed the near time and the customer eats in the lobby. she tried to ignore us again until we spoke into the micro. only then did she say they were closed? Rude service and misleading hours. tired of service like this.q

The personal is so nice here. the woman who works in the register tomorrow has always greeted the sweetest. Today I have finally cached and got starstarucks app so I could preorder, and I accidentally sent it to the wrong place, but did not know that I could pick it up. myke the manager saw the mistake and was quick to prepare my order for me, free and with a smile on his face. they are fast and pleasant.

What great people here, my daughter spilled her steamer and before I could even say what they were outside to help hand towels and a new drink for her. Seriously so sweet!

Amazing customer service especially from this pretty Asian girl with the long hairs.

Well it was all fine until we went outside to look at the little figures along the wall in the (empty) drive through. One of the baristas (younger, longer dark hair) leaned out the window and yells as loud as she could “you need to get out of my drive through!!”. I’ve never been addressed so rudely, and would have responded to a polite request to leave that area. Based on her continued lecture as we walked off she seemed to have this impression we were up to no good. To be honest it made me feel pretty bad and kind of ruined our day. I absolutely will never visit this location again.