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Feedback gevenEnjoy going to Biggby for my caffeine fix and occasionally grabbing breakfast. It started off great but after the last few months this location seems to be struggling. Been having issues with order between menu and window having to constantly repeat or correct the order at the window, sometimes entire drinks or snacks being missed and have to either take the loss or correct it. Hopefully it improves I know they are a busy location and seem to usually only have one or two people working at a time which must get frustrating for the employees when the line is 10+ cars deep. Have also noticed difference in sizes of things like the bagels sandwiches between this and other locations and some consistency issues with coffees tasting different even when you order the same menu drink (you know the general reason to avoid places like dunkin)
Stopped here for coffee on my way to class. I get early morning rush, but what I don’t understand is sitting in line for 12 minutes while the same car sits at the speaker waiting to order. Ended up not getting coffee and I won’t be back again. This is not the first time this has happened either. If it’s early I recommend another Biggby. The one in Eastgate is amazing and extremely quick so it’s not like it can’t be done, 12 minutes of NOT moving is way to long.
Stopped here for coffee on my way to class. I get early morning rush, but what I don’t understand is sitting in line for 12 minutes while the same car sits at the speaker waiting to order. Ended up not getting coffee and I won’t be back again. This is not the first time this has happened either. If it’s early I recommend another Biggby. The one in Eastgate is amazing and extremely quick so it’s not like it can’t be done, 12 minutes of NOT moving is way to long.
This is a drive thru location and I don’t get food, but they are fast, friendly, and the coffee is always great. I go here regularly and always enjoy my drink!
This is not a store front. Drive thru only. Great if you just want to grab s quick cup of coffee on the go.
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