Chipotle Mexican Grill In Des Mo

The food tasted good, but the service was terrible. They over charged, saying they made a steak quesadilla when it was carnitas. They also said they put quesada, or that cheese sauce, on the salad, but when they were shown the salad, they wouldn't refund the money. Customer service was poor. The tables were dirty to sit on as well.

Wow I don't think I've ever been treated as horribly just for existing in a restaurant. This was my first time going to a Chipotle and I will never be returning. My food was okay, but I was straight up glared at just for being there. I didn't order anything weird/hard to do, it wasn't particularly busy, I don't get it. The place was an absolute disaster/disgusting as well. Looks like they haven't cleaned for quite some time.

Waited in line for 15 minutes before deciding to leave. Workers looked fed up and like they were purposely slow. It was 4pm. Decided to go somewhere that wants business.

Music was so loud when you first walk in! There were like 5 or 6 employees, no one really knew what was going on. They were all just standing around talking to each other. Sign on door said can only do exact change or card out of ice . Place was dirty. Don 't think I 'll be visiting that location again

Not a great place to eat. None of the staff were friendly. No smiling, no greeting customers and talking as if I was inconveniencing them. The girl running register kept her arm in her apron the whole time. We had to ask for our cups. They were completely out of lettuce, no ice in the soda machine and I had to ask them for cheese, as the container was empty. They didn’t give us our queso and chips, had to ask for them. Store has trash all over the floor and just the whole atmosphere was quite rude. Would it kill them to smile? Customer service is definitely not what it used to be.