Big Town Hero - Eugene

My vegetarian daughter has decided not to return to this restaurant after discovering meat in her vegetarian sandwiches on several occasions. As a non-vegetarian, I personally find the sandwiches quite tasty. They often have coupons available and also offer a punch card for frequent customers. Overall, it's a good experience for me.

When I sent the sandwich back after observing her handle money, touch her face, and then sneeze near the sandwich preparation area, the cashier had a terrible attitude. I asked her to wash her hands at the very least. I decided to call the manager to voice my concerns, but all I received was an apology. You would think they’d make an effort to win back a customer by offering a complimentary sandwich or something similar, but he didn’t seem to care at all.

I absolutely love this place! It's ideal for grabbing a quick sandwich on the go. The bread is freshly baked, and all the ingredients taste just as fresh. The cookies are delightful and just as good as homemade. The only drawback is that they use the same knife to cut all the sandwiches, so you might end up with a hint of mustard or an unwanted piece of sandwich meat.