Emerson Grill Inc - Evanston

We made reservation and showed up on time. Choice of seating was limited. Choice was a table in a louder room or to be seated next to an opening door to outside. Because of my limited hearing (Military Service Connected) we chose the table by the door. While walking to our seats, I asked my wife if she would like to go elsewhere. Well, my wife heard a server, by the name of Michael, who was at a server station telling another server “ I don’t care, go somewhere else. I’ll throw a drink in her face” My wife heard this statement and immediately told the hostess we will not be dining there. My wife confronted the server as he tried to walk away. The hostess even apologized for what was said. We asked to speak with the owner or manager. We spoke with Ken and though he looked disappointed, he said he will address it at the next server meeting. Not good enough ! I then confronted Michael, who denied it and accused me of being under the influence. He threatened to call the police. I said sure no problem, I’ll wait. He ran off like a child. Ken and another employee came to me and said nobody was calling the police and repeatedly apologized for Michael’s remark. Keep in mind, the hostess and the other server, who Michael made the remark to, never came to his defense. Needless to say we will never dine there and the server should be fired.

The Emerson Hotel has been around for many years and stepping inside takes one on an old-school restaurant time trip! On this visit we only stopped in for takeout, but I would return to sit on their large deck area. While waiting for my order I was able to see an order of their specialty, sliced steak and fries, being served to tables and it look delicious. The burgers looked great also. I will definitely return to try these two items. On this visit, we tried the margarita pizza, which is a very thin/European style pizza crust. We all thought it was very good. The Greek salad had large with chunks of feta, pieces of stuffed grape leaves, tomatoes and olives. The only issue is the olives are not pitted. This is just one of our pet peeves when dining out where whole non-pitted olives are served in a dish. The wings we ordered were also good and cooked very well. All the employees I interacted with during this visit were very friendly and helpful!

Have not been there in years (we've moved) but we will definitely go back again and again. Family restaurant with lots of affordable options--might be considered a bit high but the portions are huge. We were there for a late lunch on Small Business Saturday; only one there on that day, time so service was wonderful (waitress was very interesting and interested in us. There are several large rooms (and an outside patio for warmer weather) w/a bar and TVs of course. Place aged very well. Only drawback for me was the Coke was not Coke.

We knew were busy I we dint mind waiting for meal but the food for 2 of us out of3) was already cold, no utensils so by the time came back we lost appetite Was getting cold and we asked for wrapping to go and see the manager He never showed up That was our second visit where the service was bad But this topped it Never going back and the manager is a coward and own up his mistakes

The Emerson Hotel is a family friendly restaurant with a large selection of reasonably priced food drink selections. My personal favorite is the sliced steak platter with french fries. This is not a selection for anyone on a diet! The french onion soup and the thin crust pizza are two other items that are really, really good. There is a separate bar section and when the weather there is a large patio/deck for outside dinning. The prices are reasonable and the service is very good. This is not a fancy place. Just a nice neighborhood restaurant where you can tasty good food, in a relaxed atmosphere.