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Feedback gevenI have tried to get ice cream here 5 times and every time it is a bad experience. Their flavors are so bizarre I have asked for vanilla 4 of the 5 times and they are all out. 3 of my 5 visits I wanted a root beer float again no vanilla and also no root beer. You would think in an area where a lot of families visit you would have one or two plain ice creams for the kids or adults that don’t like different flavors. Even worse than the bad flavors are the people working there. They are rude, move insanely slow and have no people skills.
Ice cream is ok. Not a lot to choose from. Which is fine…. However if there could be a couple every day flavors on the menu for those who like “just plain vanilla” that would be great! The service was horrible. If you’re standing in line to get one scoop of ice cream that costs almost $6.00 at least have personable people working behind the counter.
The last time I had their ice cream was at their H Mart location. This ice cream is a real treat, it is so creamy and has such unique flavors. I usually get black sesame or honeydew but my new favorite is the earl gray ice cream, it was soooo good! Service was quick, super friendly workers and lots of space to sit down at the counter in the shop as well as seating outside. Store was very clean which is always a plus for me!
Ice cream was okay, asked for 1 scoop and waffle cone and it was over $10. I think they charged me for two scoops even though I asked for 1. I still left a tip. My 8 yr old asked for a cup of water and they turned her away saying she needed to pay for it even though she had her $10+dollar ice in hand. I would stay away from here, they only had 6 out 10 odd flavors, available, were out of coco cones and aren't very friendly. Go to the ABC market for good gelato next door. I doubt this place will be in business for long if they keep giving poor customer service. We won't be returning.
Great ice cream for great prices! Very unique flavors but there is typically something for everyone. Creamy and delicious, they do let you sample flavors as well which is always awesome! Tables could always use a quick wipe down, especially the ones outdoor but I won't blame them for staying busy enough indoors that it's difficult to get outside and make sure things are clean when there is typically only one employee working. TIPS TRICKS: Park at Ko'Olina beaches across the street and take a nice walk over here, everything is within walking distance and it's fun to see the rest of the little shops.