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Feedback gevenFound this hotel very suitable for my needs.enjoyed my couple of pints in the reception area bedroom was clean and tidy and only had the buffet breakfast which was splendid.with it being the festive period there was a couple of discos on.this could concern people who like an early night.the staff who I encountered were very pleasant.
Had a lovely Christmas day dinner. Menu was very good. Staff were very helpful and cheerful. Father christmas was giving out presents to the children in the restaurant. Lovely meal and good staff
Back to stay here for the week while visiting family in Scotland I have to say there are all different reviews for this hotel and I think the staff are brilliant the set menus are fantastic at £12 for 3 courses and changed daily the decor is soft and relaxing bar prices are fab I cannot fault this hotel and its in a great location to get about happy customer
We went as a group of 11, two of whom were children. The food and service as always was excellent and extremely good value. All who ate commented that they enjoyed the food and could not believe the choice on offer at the price. Unless a big eater you will struggle to do three courses. After we ate another couple of friends joined us and we remained in the bar/reception area for a few drinks afterwards. (We apologise for rearranging the seating) As a group of family and friends it was nice to have a quiet area to chat after the meal. A couple who live in Falkirk but have never visited before plan to return again. Thanks again for the food, service and making us all feel welcome.
The accommodation in the new section was quite acceptable, although it was undergoing renovations while we were there. The staff was helpful and enrolled us in the Best Western program, which allowed us to access better accommodation during our trip around Scotland. They were very helpful.