Afbeeldingen
BijdragenGeen afbeeldingen om te laten zien
Feedback
Feedback gevenFood and service are always great. I am a regular and have never had a bad experience. The owners are always welcoming and helpful
Happy atmosphere, with friendly staff. Lovely fish chips daughter couldn't believe how large their regular cod was.
We have been using Castle Fisheries almost weekly for over two years,and also when friends and family visit and we all agree they serve the best fish and chips ever.The fish is top grade and the chips more like you do yourself.The place is spotlessly clean. The couple who own it are lovely,always smiling warm and friendly,and it is a pleasure to go in there.They work so hard and deserve the accolade.
We’d parked outside the shop as there was limited parking space and didn’t know we couldn’t, there is one sign on the wall but it’s between the house and the chippy so we’d assumed it was for the house, the man who owns the shop came out and put a written sign up in my window saying “you can’t park in my driveway”, I’d opened the door to apologise and explain but before I could get a word in he started shouting at me and being very rude and unprofessional, I tried to explain several times but he wouldn’t let me get a word in, he did finally let me explain but stood looking smug like he didn’t care, afterwards he still had no compassion or professionalism about him and continued to have a go at me, I closed the car door on him and as the bin men pulled up he continued to complain about me as if we wasn’t there. I understand he didn’t appreciate us parking there but the matter could have been solved a whole lot nicer, I really did not appreciate the way he came out and spoke to me, it was rude, disrespectful and unprofessional and the man has absolutely no compassion whatsoever!!!
On a Friday evening, we had decided it had to be a fish supper. Originally we had planned to go to another more established fish and chip shop in Portchester to dine in but after reading some of the more recent reviews, we decided to give them a miss. We went to Castle instead and we were not disappointed. We were aware that it had changed management recently and we had read a recent review about it but it exceeded our expectations. When we arrived it was very busy and customers were waiting patiently for their orders to be prepared. The staff were very polite and quickly took our order. We had to wait a little bit longer than expected because there was a large order for a cub scout group in front of us. But for us and the other customers, we didn't mind as the food was well worth the wait. We ordered a selection of food which included battered cod, haddock, fish cake, sausages, mushy peas, as well as the daily special of chilli squid. The food was cooked perfectly and the batter was light and crispy and not thick, soggy and oily. The chips were wonderful and just as good as Portchester's Ruby takeaway in the late 90's. We bought fish and chips here before the change of management and now after. We will definitely be returning here for another fish supper. I highly recommend Castle.