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Feedback gevenOrdered for delivery through mcdonalds app. For the second consecutive order my main burger was missing. Phoned restaurant, who apparantly had no record of my order.
The team at this restaurant sees customers as an inconvenience. If you need to ask for something, expect to be met with sarcastic replies and pure rudeness. Half of my order was incorrect or missing. This restaurant is a complete disaster! If you order more than one drink, you won't receive a cup holder. Don't bother trying to ask for one, as no one will come to the counter to assist you. It's absolutely ridiculous.
This restaurant is absolutely diabolical on customer service when ordered via mcdonalds app this restaurant was the responsible for packing the food and preparation then passing onto driver to deliver. When my order arrived i was missing two items so I decided to call this restaurant and say there were items missing. When i got through all I got was its not our responsibility its uber eats fault and we won 't do nothing about it, now considering the missing order was for my young child so he went without. Their attitude was not our problem so what the management did not even attempt to try and resolve the issue just palmed me off to uber eats. If they prepare and pack the meal its their responsibility and not the drivers. This restaurant is absolutely disgusting on customer service and food preparation.
Food arrived late and stone cold. very poor company, avoid at all costs. This company serves up junk food at its worst.
The service at this restaurant is terrible! Every time we visit the drive-through, we are consistently asked to park in the parking lot while they prepare our food, even when it doesn't seem to be very busy. The lack of organization is astonishing. It's frustrating that they can't seem to anticipate the dinner rush at a fast food restaurant. We will not be returning, especially with the unfriendly staff.