Sainsbury's Cafe - Fareham

This restaurant does not meet the typical standard of most Sainsbury cafes. The portion of fish was small, the peas tasted like they were not fresh, and the chips were overcooked on the outside and undercooked in the middle. Sainsbury, you can do better than this!

Having stopped off at this store as we were staying in this area for some shopping decided to try their cafe, ordered Sausages and Mash and Hunters Chicken. When it came out to our table on initial looked good but when we started to eat it the meals were lukewarm the mash in my dinner was tastless and my husband's hunters chicken was all dried up even the chips were cold. Best thing was the hot tea. If you are going to serve hot meals then you should make sure they are hot and not dried out by reheating in a microwave. Afraid it is something across the board with most of Sainsburys restaurants we and others have found.SO COME ON SAINSBURYS GET YOUR ACT TOGETHER

We have been using this cafe for many years and have always found it friendly and fairly efficient. Today’s visit was pretty near atrocious slow service taking over 15 minutes to get served dirty tables trolleys for customers to stack trays overflowing staff who didn’t appear trained to do their jobs. Really hope that this isn’t a sign of things to come and that the cafe rapidly returns to how it has been until recently.

After finishing our grocery shopping, we decided to grab a drink at the cafe before meeting up with friends. Unfortunately, there was only one staff member working the counter, taking orders, making drinks, and handling payments. The service was extremely slow. A customer ahead of us voiced their frustration and another asked if they were busy, only to be told that it was very quiet, which was hard to believe given the slow service. Although the drinks were decent, we only ordered a tea and coffee as the food on display did not look very appetizing.

We decided to order the halloumi breakfast at this restaurant because we had enjoyed it there in the past. However, when we entered, we were disappointed to see dirty tables with stacked dishes on them. The food we received was cold and did not come with the hash browns that were advertised. Surprisingly, two managers were seated at a table right behind us, seemingly ignoring the state of the restaurant. We will not be returning, as it felt like a total rip off.