Charlie's Old Fashioned Burgers

I wish you the best in getting your food, but the service is absolutely terrible. I placed a takeout order, and when I arrived for pickup, I couldn't find anyone to speak to for 15 minutes. There was no one at the bar or the hostess stand. By the time I finally received assistance, two other customers had already left without their to-go orders. To make matters worse, my order was incorrect, and I didn't receive any utensils. Unfortunately, this has happened three times now. I won't be returning to support this restaurant any longer.

We really enjoy dining here. It’s not a fast-food spot; it’s more of a dining experience rather than a quick burger grab. The menu is extensive, offering something for everyone. Overall, I would rate the food, service, and atmosphere at 4 out of 5.

This was our first time visiting the restaurant. The food was excellent, but the temperature in the room was freezing, and we waited over an hour for our meals. All the customers around us were also commenting on how cold it was, and it seemed like everyone else's food arrived promptly. In fact, the family that ordered just before us finished their meal and left before ours even came out. We were there for lunch, and our meal cost around $10–20 per person.

We waited 20 minutes to get our drinks, then the waitress came back and asked us what drinks we ordered ,she said she forgot to write it down. She took our food order and we waited another 25 minutes. My husbands meatloaf was cold. I ordered a side of salad dressing that I did not receive but was charged for. We were never offered tea refills or dessert menus. The waitress just put the bill on the table and left. Not the best dining experience!

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Hamburger