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Feedback gevenDelicious and excellent service. everything was so good and came out quickly. I love that they can adjust the seasoning levels for those who like mild or really spicy foods. there is also a lot to choose, crispy noodles are what I have and they are for to die.
I’ve been here several times and never had a problem. Last night, however, I had a major problem. My wife is gluten intolerant and asked for her food gluten free. They brought a plate out, I double checked with the waiter to make sure it was gluten free, he confirmed that it was. 5 minutes later, another plate left the kitchen carried by another waiter. He brought it over and told us it was the gluten free one. My wife had been eating a plate with gluten for 5 minutes.Just to be clear, this means she’ll be sick for several days. That started today. Headaches, brain fog, pretty out of it. For several days. This is why I double checked with the first waiter. It’s bad.What’s worse is Thai Spice’s response. They seemed not to care. They replaced her plate with the right one but didn’t ask if she was okay, didn’t see what they could do, didn’t investigate to see why this happened, didn’t discount the food, and just acted like nothing had happened.I paid $40 for my wife to get sick for several days. I would not recommend that experience to you. We will be going elsewhere for Thai food from now on.
Friendly and prompt service even though we arrived shortly before closing on a Wednesday. The pad kee mao had a variety of fresh, crisp veggies and tasted great — the portion was very large, and I enjoyed the leftovers for a full-sized lunch the next day. The vegetarian spring rolls were crunchy and delicious. Would happily eat here again.
I come here quite a bit for pickup and have dined in a few times too. Normally decent service, im also a waitress so i understand their are mistakes. The food is good. The staff is borderline decent. But I continued to give chances when i shouldn’t have. Very disappointed tonight. I called at 8:07. She said it would be 20-25 minutes. 8:30-8:40 rolls around. (Thats extra time) send my boyfriend to pick up the food. He calls me, no food. They lost our ticket but were apparently making it 8:50. Which means they werent even going to make it had he not showed up. got our money back, we’ll take it elsewhere.
Really bad service. I mean... it took 30 minutes for the server to come by and take our order, then it came out incorrect but she was nowhere to be found for another 45 minutes. Pretty much the entire waitstaff had just disappeared. She finally appeared again to ask if we needed our check, but then never brought it to us. It's a shame because the food here is great, but I don't think I'll go back unless it's for a to-go order.