Red Robin Gourmet Burgers - Federal Way

Pretty good food for the price. Quick orders are prepared/served quickly. Pizza appetizer was not bad, thin crust was a little dry.

Terrible service! On the seat family of 4 in seats other than the bar. We had a little gift and didn't want to subject them to this treatment! When we asked for accommodation, the Hostess used the excuse to have only one server and would not give us a waiting time until we can sit in the regular dining area. Instead, they rudely release us without a single care with a simple?bye?. As someone working in the customer service, I know someone who doesn't like his job when I see one and the hostess needed either a break or a new job. Preferably anywhere without customer interactions!

I brought my brother for lunch here. It is almost surreal for a national chain to be out of so many important ingredients! I gave them a pass due to this recession and the outrageous gas prices. As for our lunch, my garlic mushroom burger was as always good. My brothers custom cheeseburger was as ordered. But what has really stood out was our hostess, Kayla. It's a good sign when quickly greeted with a friendly smile. She's an asset to this franchise. I watched as she trained a new host during a busy lunch time. Really good girl. I hope she gets to move up in this company. But as I said being short items such as bacon, ice cream and onion rings is not good. I would suggest buying these items at Costco...

The one star is not even deserved, I earn a refund for the 3 $18.00 bacon Cheeseburger who came home without something, not even my side sauce I paid. I could have saved $40.00 to eat quickly. I won't return.

I've been with this name before, but in another place. I wasn't impressed with this franchise. I'm sure they could increase their service with a small elbow fat. The food was delicious. Just worry about cleaning processes. Bartender was a server and bus. I need more staff. Who doesn't. Would come back.