Starbucks - Federal Way

I ordered a brown sugar oat milk shaken espresso but it had regular coffee with oat milk instead of the espresso. Really disappointed considering there were no other customers or drinks to be made.

I always order the same exact drink. A simple Iced coffee with the INCLUDED sugar and a splash of milk. I always pay $4.35 including tax for a grande. I decided to order a smaller size (tall) from this location this morning August 18th. The barista (sweet hapa looking African American gal) charged then charged me over $6 for a tall iced coffee!!! I should have got a Frappuccino for that price! No added caramel mocha etc! A simply iced coffee with sugar added and a splash of 1/2 and 1/2. I asked the other barista working why did she charge me $2 extra and she said we have to charge for sugar and cream here. What the hey? Save your money and go to the professional and real Starbucks location. Or buy a 1/2 gallon of creamer for the same price ... super bogus this location charged $2 MORE for a SMALLER drink then the exact same larger drink that I get every day. Ridiculous.

I couldn 't sleep and am extremely tired. I told the barista this. Along with telling her I 've a high sensitivity to caffeine and would like decaf. I work a job that requires focus and no jitters. I don 't know how many shots were in my coffee. On top of being tired I 'm verging on an anxiety attack and am still not any more 'awake '. I hope this gets read by the right person so this error doesn 't happen to another person. It 's uncomfortable enough I took the time to write this out.

Got a lot of work done over here. Good people. Very busy store.

There’s no seating, some cashiers are rude slow service.