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Feedback gevenEverything was so delicious. I came with 4 others. we grilled our own dinner. everyone took another meat. the chickenbulgoki melts in your mouth! and my personal favorite was the jeyuk bulgoki (spicy marinated pork.) the bathroom was nice and clean. I wish they had an unlined shallow to handwash. the waitress was amazing. but the only failure was that the kitchen did not listen to her when she said that a member of my party had an allergy to a certain sweetness. looks like they would tear it up. they do not want someone with a heavy allergy to have an attack in their restaurant because the chefs do not hear.
Had a friend to dinner. we were charged $5 extra per meal, because it was evening hours this is the second time that it happened last time that it was because of weeks we were very disappointed, as the server would not adjust the bill because this fee was not mentioned on the menu anywhere! the restaurant was dirty and had a smell. no air conditioning was obvious. we were very disappointed and we are sorry to say will not be back.
We came back a few months just me and the woman eating was decent and hot. this time we came as a party of 7 with my family around 18 o'clock on a Wednesday, and I reserved the morning only by one head up, probably 4 other tables served, but it seems hard personal shortage. our poor server rebeka was brilliant and did her best to maintain. Apart from the few mixups and delays, eating came out just warm, and we had 2 Bolgoki dishes to come on squirting hot plates, so it was regrettable. I guess the wooden floors are under the shots, where not necessary. it was difficult to get consistent refills on the drinks and over 2 hours dinning had only 2 maybe 3 refills overall on the softdrink, which is somewhat small, but also connected to the undercut. eating was all blanching and the meat and the chicken had a chemical taste on it, both of which we did not notice last time. there is no possibility that I could justify $30 alone for a court. only added 2 stars fall because not sure whether they have made a mistake or felt bad, but we have been brought out a free chicken dish as it was already prepared and also rebeka bless her heart tried to manage her best and was beautiful. the management has to make some changes, noticed that they also fall .4 stars, since we came last, so it seems to catch. probably not being a past back.
Well this place would be great with actual workers and a management team. The food is amazing but unfortunately the service is as dead as the bugs that sit in rack by the front door that for what ever reason do not get cleaned out. They were here 3 months ago lol. Any way the dine in services are terrible and the take out is just as bad. The wait staff are just flat out brilliant when it comes to customer service. It’s like it’s their first job and well it just might be, but come on management let’s fix this so Fenton can bring in larger business
On the 2nd time dining in we sat and waited about 15-20 min. The front was packed with other guests. Some of whom had walked out before being greeted. When sat at the table it took our server about 10-15 min to come over and ask for drinks and appetizers. Another 15 to recieve the drinks and a whole hour until the apps came out. The couple next to us who was waited on by the same server had not received anything. They were seated before us. We finally put in our entrées which took another hour before we asked for a manager. Ally immediately took over and assured us that the food was never put in and would take only 5 minutes to bring out. In a rush, we decided to wait a little longer. Ally was very kind and professional with positive upbeat energy. I did not get our servers name, but I am not here to shame her. I want to congratulate Ally for all the hard work and dedication. She even told me who to ask for next time and to get home safely. I will definitely be back. And I do highly recommend, but not on a Saturday night.