Tim Hortons - Fergus

Person running the cash at the front was wearing gloves, then took those same gloves and made food with them. Disgusting.

Was there today and they didn't understand what a bacon farmers biscuit was and kept saying bacon on a bagel, they then proceeded to make me park out back for my food, i waited there for 20 minutes and decided i should go in, found out they still weren't making my food so i asked for a refund and they didnt want to give me one and said they would start making my food now, it took a about 5 minutes but finally got my refund but they could only give a refund in cash terrible service and some gerb door dinged my car when i got out The end.

Rude lady manager doesn’t know to speak politely to a customer. She spoke in the same manner as she does to the other employees. She doesn’t know to handle a situation and doesn’t know the offers in the APP.

Don’t bother with this Tim’s, the coffee tastes like water and is gross

I ordered a farmers SAUSAGE on a biscuit, with extra chipotle but this is the SECOND time they gave me bacon instead of sausage. I don't even understand how they can mix that up.