Mcdonald's - Fernandina Beach

The woman working at the drive thru today at 2:45pm was extremely rude. She awkwardly stared at me the entire time I was waiting on my food. Then when she gives me my food she rudely asks why I’m still there. As soon as I start talking she yelled at me to speak up. So at this point I’m basically screaming and she still tries to act like she can’t hear me. I finally get through to her that she never gave me my drinks which were sitting right in front of her. Maybe focus more on your job instead of staring at people and the line won’t get backed up.

Used the drive through, daughter wanted some cheeseburgers. No complaints from.her.

I go often and the service is consistently bad. When I expressed my frustration to the manager she refunded me and refused to make my food. I shouldn't have to pay for it because she's sorry at her job and can't perform her duties . She's disgusting and nasty to her customers and isn't even that easy on the eyes . Needless to say I refuse to spend my money there any longer .. GET BETTER EMPLOYEES ANS DELIVER THE GREAT SERVICE MCDONALDS IS SUPPOSED TO PROVIDE !

The store was advertising shamrock shakes on the sign out front and in the window of the building, but one of the two self-checkouts wouldn’t allow you to purchase them. After we ordered from the other, an employee told us, “we don’t have these.” When we pointed out that they were advertised in two places, she just repeated herself, before another employee loudly scolded her for telling us that because they did in fact have the product. It was all an awkward exchange. (And, we had just experienced a manager being a snappy with a customer who couldn’t find the right option in the self-checkout and therefore needed a refund.)When we received our order, the two smalls were mediums, the medium didn’t have whipped cream and all of them were very runny. All in all, it wasn’t a great experience.The restaurant and restrooms were clean, at least.

Quick in and out. Ordered thru the app. Cashed in bonus points.