Jack In The Box - Fernley

Messed up our drive through order, gave us the wrong kind of fries. When we went in to get it corrected, they charged us for the discrepancy (a whole 32 cents) so we had to go back to the car and grab a wallet. After which they asked for the wrong fries back, and then promptly thew them away in front of us. I don't know if this location has issues with people trying to get extra food without paying, but it was bizarre and took way more time than it needed to.

Monica your manager does not allow service dogs in your facility (my small King Charles cavalier was in her stroller). Been there several times before never had a problem until today. Will not be coming back.

Look yall don’t have me on your menu so here’s a one star review. #fastfoodrizz

Lately there are new staff. The truth is that they are super slow in giving out the food. Those who take orders are not very friendly lately, it's a little strange there.

We ordered two mini tacos. They gave us 5 regular tacos. We went back. They took the 5 tacos back, had a manager come and reorder and then they provided the order. I have never been to a fast food chain that wants the wrong order back, then provides a refund and then replace your order and run your card again. Not a good experience.