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Feedback gevenThis restaurant offers fantastic food. I usually order the Zaxby Snack Pack, which features a smaller portion of chicken strips, fries, and toast. It's the ideal size and an excellent value, especially since it includes a drink. As a fan of chicken, I really enjoy coming here for a quick lunch with friends or family. Plus, they now offer milkshakes! We had some coupons to try a milkshake for free, and they were quite delicious. The combination of salty fries and chicken with the sweet milkshake is a perfect treat.
Very unprofessional, I'm hard of hearing could not get them to speak up to make sure my order was being taking correctly. Will not recommend to anyone.
For ten bucks?? What the hell? And staff was having issues hearing an understanding my accent. The lady was very unprofessional and complained about not being able to understand.
Had a large order which included two salads. This location continually serves small salads, the portion is much smaller than any I 've seen at other locations. That wasn 't my main gripe though, one of the salads had a blue bread tie in it. It wasn 't on topeither so the salad was mostly consumed before they noticed. I called and was told that they would try to do better. I can seeI 'm not the only one with zalad issues. Zaxby 's should 've at least offered a discount on a future order so they could redeemthemselves but they did nothing. As a certified food safety manager, it 's easy to not make careless mistakes like this. What 'sappalling is the lack of care for their mistake.
Just went at 830 on a Monday night and was very disappointed. Asked for certain sauces extra that I had to pay for but then wasn 't given. Out of cheese curds so had to settle for something else. Can 't get a large cup cause they are out. But they stillwanna charge 1.20 or whatever to go big but can 't get a big cup. Old fries. Can 't even sauce the boneless wings. Napkins mustbe a overthought or maybe i have to ask for those just to pay extra. The one good thing they did was at least got light ice inthe sweet tea. The south mandarin san jose location has spoiled me I guess. Staying away will not be spending my money in thedrive thru anytime soon!
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