Trail Riders Steak House - Floresville

The wait staff treated us as if we were an inconvenience, and the food was mediocre at best. After waiting twenty minutes, we found no one available to take our payment of $97.00. We eventually had to leave, and when a waitress finally came to the front, we asked her to take our payment. Time is valuable, and so are customers. Professionalism and presentation in customer service matter greatly. We are extremely disappointed! Trail Riders used to be our family's go-to place for a wonderful dining experience with great food, but it has clearly lost its way.

Our party consisted of two people, and both of us ordered the chicken fried steak, along with broccoli and fried okra. As always, the chicken fried steak was excellent; it was so large that we each took half of it home. The sides were also delicious. The service was outstanding, and the staff worked very hard. The owner, Charlotte, should be very proud of her establishment. Great job, everyone!

The food was excellent; my steak was cooked just right. You can really feel the hometown pride in this restaurant, which is wonderful to experience as someone new to the community. It was refreshing to see that small-town charm is still alive and well. We visited on a busy Friday night, and even though there was a short wait for a table and a bit of a delay in service, it was clear that the staff was doing their best, so it was no issue at all. We will definitely return, and we plan to bring our out-of-town friends when they visit.

This is a tough review to write because it's based a lot on a situation many restaurants are having: namely sparse wait-staff. I generally rate my steakhouses on the service and in this case, it was a little off this time. Unnecessary waiting at the door (which isn't sized for the numbers that were waiting as wait staff sauntered from table to table, and busing tables was literally done one-handed (we've all seen those teenagers work who clearly don't want to be there. Besides the service, the serving sizes were large and the my rib eye had a nice seer and was maybe 2 minutes cooked over what I liked. The wife had a taco salad, which she said tasted like they'd crumbled a hamburger patty to build it. BUT it was quite large for the cost.As I go over previous reviews, it seems like Trail Rider's either gets it right big time or is way off. Hopefully they can bring it all up to par and keep the small town vibe going.

The meals are very good. good service don't have to wait and the drinks are very nice. i love the tigers den especially since its after the mascots