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Feedback gevenMy daughter and her family ordered a pizza to be picked up last weekend and when they got there, was told the credit card machine was not working and they are only taking cash. My son-in-law went to the car but only had $20 cash. The employee checked with the owner but was told they would not accept $20 for the pizza since it was around $29. I couldn't believe it when they told us this situation. They weren't informed they would need to cash when they ordered the pizza and normally pay by credit card. It was not their fault the credit card machine was down. If the management had accepted the $20 for the pizza due to the situation, they would have a customer for life. Now Rosati's has lost two customers because we will not be back either if this is the way customers are treated.
We moved here over a year ago, and kept saying we should try Rosati's. We have now had their thin crust 3 times. Every time it has been amazing! Definitely our favorite!
Good deep dish style pizza! Make sure to get a smaller size than you normally do at other pizza places. I made the mistake of not downsizing a typical order for us and ended up with over 10 pounds of pizza. We definitely had some leftovers (which do reheat well FYI). Also try to plan ahead as it takes almost 30-45 of prep time before your pizza is ready.
We just moved to FT Worth and wanted to try Rosati's based on a family friend recommendation. We had NO idea the Flower Mound location was out of the delivery area for us and the FT Worth location wasn't available yet. So we ordered from Flower Mound online and they delivered it to us hot and delicious! This was above and beyond customer service and we are SO very thankful to them. The pizza and wings were really good. We well DEFINITELY order again, but pick it up ourselves next time. THANK YOU SO MUCH FOR SUCH EXCELLENT FOOD AND SERVICE! 5 stars all the way.
This was our first try of Rosatti’s Pizza and we were NOT disappointed! We lived in Chicago for 9 years and have been longing for a good deep dish pizza for the decade we have lived in Dallas. It was amazing! It’s a legit deep dish option for those living in the DFW area. We will definitely be back soon!