Kfc - Forrest City

Restroom smelled of sewer and no hand towels in dispenser. That means employees don 't wash their hands, doesn 't it? Told the counter staff and she handed me a towel roll that fit in dispenser. Not my job to fill their dispenser. Food time wait was 20 min. People on lunch breaks were asking for money back. Drink machine was not maintained as certain soft drinks were out . Cook spent time outside talking to a friend. Where is mgmt? Avoid this place! 5-7-2024 visit date

Horrible customer service. Didn't give me my receipt. They Gave me old burned up dry chicken and when I asked how old it was, they gave no answer. So then I asked for fresh chicken and the guy says we need ur chicken back first. They seemed mad because I called them out on this dry burned up chicken..they knew they were giving me old chicken and acted like I did something wrong. At this point I wanted to take it to go. They replaced my chicken with the same old dried chicken..but this time they gave me the wrong chicken all together. I informed them it was wrong and the guys frustration level was abundantly clear..as was mine. I just took old new chicken they gave me and just threw it in the trash. Wasted 14 bucks. I should have known the place as a whole was not going to be a good experience..it was lunch time and no one was there..while the other fast food places had long lines. I would have gave 0 stars if that was possible. If your driving thur just like I was..don't stop at this KFC