Wendy's - Fort Collins

I tried to order and the menu boards were turned a wise, where the view of the sun made it hard to see, and I tried to say the dame and they were not even disturbed to react, and if I said hello they said they were the kind as they are always and I said no ma’am they are not I can see them very rudely they had been working on me today

This place is really hit or miss. i've gotten some good food from here and i've gotten food where i was like WHY did pay for this. always and i mean always check to make sure you get any sauce you ordered before you drive away lol.

I am sooooooooooooo mad right now! I never come here for my lunch break because the drive thru always looks so long. So today I had a craving for the New Hot Honey chicken sandwich on their menu, upon arriving the drive thru was packed….so long it was out to the driveway. I decided to go inside, hoping it may be quicker. I was totally wrong!! They only had 1 cashier working for the dining room and no one was even helping her get the food yet there were 6 people working on drive thru. I waited literally almost 20 minutes just to ORDER my food because the poor cashier (Abbe) was taking orders and filling them while the kid working on the fries had the nerve to criticize how she was filling the orders instead of helping her, he just stood their watching the fries cook. So now after 30 minutes of waiting in the dining room I finally get my food but have no time to eat it, so I rush back to work and tried to sneak the food at my desk since my lunchtime is over and should have already eaten….I open up my food to find that this isn’t even what I ordered let alone is it even close enough in price for me to accept this. I included a photo because this is a rip off…..I paid over $7.00 for a Hot Honey sandwich and basically got a jr bacon chicken sandwich. If this location doesn’t do something to make this right, I will never visit here again. And by the way Abbe needs a raise if she is going to be doing the work of 3 people

The employees at this location have ALWAYS been so kind and it’s always a pleasant experience here. But today was especially special, I had forgotten my wallet at home and went in to see if they took Apple Pay, they don’t yet, but Jasmine was kind enough to give me my meal for free! She even threw in a extra nugget and filled my frosty a little extra too. I was so grateful for this as I had a little time for my lunch. This act of kindness made my day! Thank you so much Jasmine!

Today we actually had great service and nice super hot fries with our burgers. Jasmine was nice and friendly at the drive through and Kimberly (I think that was her name from the receipt) gave us our drinks with a smile.