Press Grind Cafe - Fort Lauderdale

When I’m in Fort Lauderdale I always stop by at this cafe. It’s a good place to have a breakfast, a light meal or just to sip an espresso while reading a book that you can pick at their library.

I am out here in Fort Lauderdale for a franchise sales convention and kept hearing about this place. I came in for an iced coffee (which was really good) and ended up buying a breakfast croissant (which was probably the best thing I’ve eaten this trip). Great atmosphere, and amazing customer service! I will return when I’m back in the area.

This is a great place for breakfast and coffee, and a good place to meet other people, since there are big cafe tables, tables at which to eat, and comfortable sitting chairs for conversation too. They make real espresso with an espresso machine and not a one-touch. The baristas know what they are doing. I had a couple of flat whites and my wife had a cappucino. The coffee drinks were excellent. They have juice and food options as well that I would like to go back and try.

I ordered for the first time from this place, and I have to say I am thoroughly disappointed. Not only can they not get an order correct or read an order correctly apparently, they are less than helpful when I tried to explain my concern to somebody that actually picked up the phone. The first gentleman didn’t even speak English and couldn’t understand me, and by the time I got somebody that could understand me I was thoroughly irritated. The woman then had the audacity to tell me to not raise my voice at her, even if I did it is not her place to do so especially within customer service. I work in customer service and if your client is angry by the lack of good service, then of course they would be angry and you should go above and beyond to make sure you fix the situation and that they end up happy. Which is not the case in this situation by this lady talking back to me instead of trying to fix my order. Don’t waste your time don’t waste your money the food isn’t worth the price. I was very upset with my order, and the service was terrible as well.

Very clean and welcoming coffee shop.Ordered the Fitbit (apple, carrot, ginger juice) and an iced oat milk latte. Both were tasty and prepared quickly. I really like how the juice was made fresh and packed in a convenient to go bottle.