Wendy's - Fort Lee

They are worst. They ALWAYS get our order wrong. And then you call to ask for the right items and then treat you as the one in the wrong even when the receipt shows you paid for the item. Manager Marcela has terrible customer service and was super rude. We need corporate to get involved and teach these workers customer service skills and food handling. Disgusting service

Line is never too long and staff really expedite your order.

Overall a solid fast food experience. The food came out exceptionally fast even though I had made a customized order. I like ordering from the kiosks and then just picking up the food when ready. Diet Coke tasted a little off from one of the machines but that was minor as the other one tasted right.

I ordered spicy chicken meal and asked for no salt on the fries, but they didn’t see it and when i ate the fries, i could feel my blood pressure rising from all that salt.

Wendy's is good but not this location. Rude screaming lady takes orders doesn't understand any questions. She only understands and talks back menu items. Once they forgot salt in fries. Another time, hamburger tasted bitter due to dry giant piece of letters. 2 guys at payment window too busy talking and laughing to each other can't even make eye contact with customer annoyed to be interrupted about receipt.