Cinnabon - Fort Myers

They don’t care about this location. They weren’t closed for another hour and the window was still filled with products so I waited because I saw them trying to clean up for a bit. 5 mins went by and each employee is just occasionally glancing at me while I wait at the register and talk to each other but don’t acknowledge me. I said excuse me a few times and nothing. There was a man eating ice cream or something from the machine right in front of me and didn’t say anything. I left and went to get pretzels instead at the other Auntie Annie’s in the mall and walked by again later only for there to be a line of people they were serving. Idk how considering the employees are diverse, but crazy how they ignored one black person but served 4 white people. It was good the first time I was there but their attitude is awful.

I found the employees pretty informed and friendly. I gave 3 because they do not take coupons bogo promotions

Wanted to get 2 cinnamon rolls so I waited in line and when I reached the front to order just to be told I had to wait another 7min because they just sold out so I went back and waited again but for the 2nd time just for them to tell me again they sold out and then to tell me I had to wait in line again for the 3rd time so I left. This place needs to be reevaluated and needs better leadership.

I was going to buy 2 cinnamon rolls when they just ran out in the front but they had some almost out less than 5min in the oven when they told me to I had to go back in line to get them because they couldn't hold them so I got back in line for the second time and when I got close to the front they said I had to wait another 7min for the other ones to come out because they ran out again because they said first come first serve so I left I was not going to wait a 3rd time so in conclusion they need to evaluate this store and do a better job running their store because they're losing customers.

At first when I asked for a Male Cinnamon Roll the cashier wasn 't sure what I meant. I had to tell him with nuts . We both had a chuckle! ? Cinnabon is always good!