Arby's - Fort Worth

Walked in with no one in the store still took a few minutes to be acknowledged. The cashier was very nice though. I went to find a table came across one table that was flooded with trash. (Presumably just pitiful customers that can’t clean up after themselves). I finally went to get my tray after they yelled my name, sat down, opened my beef cheddar to see it wasn’t my order. I politely waited to be acknowledged at the counter. After another few minutes, one of the employees came asked me what I wanted. With a smile on my face, I explained what happened, so she grabbed it out of my hand, put her hand in the warmer grabbed my beef cheddar. She didn’t look at me or anything. Later, I noticed the cook was in the lobby cleaning while everyone else just sat around. The “pleasant” woman walked around with her stomach hanging out of her shirt which I was really grossed me out. I’m about to leave noticed that even though the cook was cleaning, nobody felt the need to clean it up. The beef cheddar had a white bun so it was not cooked thoroughly. You won’t see me there every again. Thanks.

This Arby's is really starting to make a good turn around used to be very mediocre though has made strides in customer service, speed and overall quality!