Baskin-robbins - Fox River Grove

Gave me spoiled dairy and my coffee tastes terrible. The worker was making my drink and pulled it away from the machine too early and spilled all over my cup. Wouldn't give me a new drink. They smelled it and said it was fine. Terrible service.

Orders are consistently wrong. Horrible service. Every time we order, they are either out of it or give you the wrong item.

Repeated my order 3 times and she still got it wrong...never again

Horrible! The young lady working today told me they haven't had Hot Fudge in almost a year. Also no spoons today either. What a joke. Worst Baskin Robbins ever!

I ordered 2 ice cream cakes for a baby shower and they really exceeded my expectations. I ordered a Polar Bear and actually had her design a penguin cake and they were adorable. They even made me a third cake that looked like it came from frozen to make sure we had enough for everyone. All my guests were delighted to see how cute they were and didn't want to spoil them by cutting the cakes! They were delicious! Everyone wanted to know where we bought the cakes and I was happy to let them know. Thank you so much.