Dunkin' - Franklin Square

Average dunkin donuts, plenty of parking, students loitering inside store are disruptive and rude; should be removed from hanging out inside .

My go to spot overall! Friendly staff and good service!

They never have mobile orders ready. Under staffed and dirty. They never make my drink right. They don?t have a lot in stock often. The place is always mobbed with like over 20 high schoolers. Mobile orders are never ready. Everytime I pick up an orderthe woman packs it super slow like a sloth, acting like we have nothing better to do. I waited 10 mins just for her to close abag and grab things like a straw. Ridiculous! I will never come to this dunkin again!

I went in a half hour before closing. Of the four people in there, three were on their phones, they seemed nice. The fourth person asked me; unprompted, am I paying cash or card (I said card . She grunted and asked what I wanted (I told her . She thentold me how much it would cost (she was wrong by ~20% {her favor} . Then she said, so you only need $X . I told her I waspaying with card, I had no cash. Grunt. Can you do cash or not? I 'll go somewhere else , I said. Grunt She capitulated, whatcha want? One of the nice kids on their phone showed her how to take the card. I 'm not a fan of people using their Jedimind tricks on me. Will not be returning.

The workers were really nice, they made my ???? matcha drink, it was good, but it was just milky. Overall nice spot