Feedback
Feedback gevenI used to work for hyvee years ago, and have been shopping at hyvee for nearly 15 years. I have had more issues in the 4 months since I've moved to fremont than I had in that entire time. The store itself is nice, and clean. That being said, there's a tendency to not stock empty shelves during sales unless you ask someone to check. Items marked on sale don't ring up at sale price, so I am constantly having to go to cs desk to have prices/fuel savers fixed. I use the Isles Online service frequently as I work 10hr shifts, and the roommate works 6-7 days a week. Since moving to Fremont, nearly every order has been messed up, or missing items. This weekend, both the roommate and I are sick, so I did an online order to be delivered. 4 6packs of soda were missing. The delivery person didn't answer when I called, and when I called the store, was basically told there's nothing they can do, and nobody will fix this until Monday... *edit* the missing soda was dropped off yesterday, and today some one called me, and gave a refund which i was not expecting at this point, and said they would look into why my orders keep getting messed up. Very nice person.
Ordered a birthday cake for my husband on April 19 to be picked up on April 24th. When a showed up the worker behind the counter looked for awhile, then came and asked me if it had to be refrigerated. I told him I don’t know. He looked for a little bit longer and said a record of the cake. No apology or anything. Today I called and spoke to a manager, he apologized and said sometimes we have careless kids working. Very disappointed with the whole experience! Will not be ordering a cake from them again.
Hot, delish pizza and Chinese food! The staff goes above and beyond in this cafe! Thanks for a perfect lunch ?
Always the best quality produce and meats. Donuts are delicious too! And a bonus at the Hy-Vee wine and liquor area they sell nonalcoholic wine. ??
The staff have always been so friendly and helpful here, and they have a great selection of items in their store!