Great American Cookies - Fresno

Great cookies!! Went for the first time Sunday, it was so busy (which is awesome! and they were still fast and serving us so friendly. Yummy, soft cookies!

Was there the other week contact them by email an phone never got a response back very upset spent over 20 bucks the cookies taste old were not good place was dirty very disappointed I have the receipt to prove it

Updated: 6/4/2022 We ordered another cookie cake for this weekend. Victoria was amazing and helpful with our pickup time and knowledgeable. She also decorated the cake for me and it was perfect! She did our son's cake last year too, and I always get compliments on how great they look! It was soft and fresh and so very delicious! Always my fave cakes!!Almost always a great experience!A couple weeks back, we got a cookie cake slice that was dry and ordered a cookie cake. When I picked it up they had missed adding the request for a double border so I asked that they add it. There was no one else in the store and it was a random weekday, not a busy day/time. I was given grief about it and told it would take 45 mins on the small cake. The younger guy acted like I was being difficult and unreasonable. The manager came out, offered to do it and was very quick. The cake was delicious!I ordered another 2 cakes today and Jack took the orders over the phone. He was very accommodating, helpful, and cheerful! Looking forward to them!

Awful!!!! I am so disappointed with this place. Cookie looks so ugly I don 't even want to present it. I ordered a cookie cake for Valentines Day and paid for it over the phone. We drove an hour to pick it up. Nothing I asked for was taken into consideration. I even waited for them to fix it, as I had given specific instructions to the OWNER on what I wanted it to say and look like but it was just awful! It ended up looking worse. Waste of money and waste of time!!!! Will never order from this place again!!!!!

I have been wanting to try the stuffed Reese's cookie! They were sold out last time I went in. I called in and the worker was very kind and said he had stuffed Reese's available. I went to get it and he was very nice! Ordered 2. I used the rewards and got them free! Thank you! Great service and delicious cookies! Highly recommended!