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Feedback gevenIt's my place for pizza. Great prices, good fast food, you can't go wrong. I came here tonight at 9:00, they didn't have hot and ready, but it was like a 6 minute waiting time. Melissa was on the front and her energy and pleasant attitude is infectious, so I really don't wait. Went to savemart got a drink back and it was ready and she remembered small personal things and made it just so pleasant. It's the little things I did there.
Came in on my lunch and MELISSA was my order taker . That girl deserves a raise nd a promotion . She was so friendly nd nice . Her little voice makes you juss wanna smile . Plus she starts a convo which I like . Good Job Melissa , we need more of you !
This location is always busy with a line and always has only ONE person working the register. They are consistently out of the Hot-N-Ready pizzas. Although this location implemented the Pizza Portal which is incredibly easy to use and makes ordering/pick-up quick, there is one huge flaw in this system. Sauces/Cheese/Peppers are not stored with the order in the Pizza Portal. Even the marinara is not placed with the order. So once you have your hot items you have to wait for a employee to become available to give you your sauces. So you have to wait for your sauces/cheese/peppers, which defeats the purpose of the Portal (order/pay online, pick up from the portal, no wait, no line). The staff is extremely friendly and polite though. The manager needs to ensure that there is one or two employees designated to help with order pick-ups.
Got here around 4:10. Ordered a pizza and cheesy bread. Girl didn?t understand what I ordered even though it was directly from the menu. They made my order and gave it to the wrong customer. The manager was kind enough to comp my cheesy bread so I continued to wait. The people in the back didn?t even bother to begin remaking my pizza until 4:50... I could?ve ordered something to be delivered from elsewhere with this time. Absolutely ridiculous service for a single pizza and cheesy bread. The only redeeming quality in this store is the Manager Neil. He comped the entire order and gave store credit for the meal amount. Neil was very disappointed in his employees and very apologetic. The employees here need training on how to handle orders. Thank you very much to Neil who still managed to get this taken care of. Very disappointed in the other employees at this store and will not recommend this location to anyone else.
These guys are always so slow on things. Literally over charged me for my order. Which is not so bad, because anyone can make a mistake, and they quickly fixed it. But at least 5-6 people came in to place orders after me yet left before me as I watched 1 by 1 leave with their pizzas,crazy bread, cheesy bread and any other type of food they serve leaving me to be the last customer in the store still waiting. And, I know it's not that big of a deal but please cut your pizza better (uneven and not cut all the way through).