The Diner Exclusive Indian/pizzeria Takeaway

Ordered food at 17:30 but it was late so rang the shop they said around 10 mins it’ll be here. Half hour later I rang again they said it was on its way and won’t be long. 15 mins after that it arrived with no pizza or garlic sauce so told driver and he said it wasn’t his fault which it probably wasn’t as good was still hot. He said he will get us one delivered but already waited ages so was extremely annoyed. Then a different person delivered the pizza and tried to blame the driver for it being late when it clearly wasn’t the driver as food was still hot like it had just been cooked. Food was ok though but never ordering again as this isn’t the first time it was late.

Second time I have ordered from diner.thought I would give them benifit of the doudt after poor first experience.Food wasn't as it was displayed,or described on menu on both occasions.Wont be ordering again.

Never again will I order from here placed order at 18:20 with 2 hungry children on a Sunday teatime...20:45 food turned up after lies about drivers food has been sent food cold,damaged

Two and a half hours waiting for delivery, canceled order.

I want to give this restaurant the benefit of the doubt because I have ordered from them multiple times and always been impressed and happy with the quality of the food and the delivery time , I would of left a 5 star review however after ordering today at 6pm my food didn't arrive until about 9:20pm this is after I was told my delivery time would be about half 7 at the latest , they updated the delivery time to 8:20 pm when I requested an order update , I rang the restaurant and the man I spoke to wasnt that apologetic about the matter and said he was having problems trying to find a driver which I appreciate but I was still unhappy that they would give me that delivery time knowing they would never make it on time ,he offered me a free bottle of pop with the order as an apology which I never got. However when the food did arrive it was actually still hot and tasted as good as usual. The delivery driver was a very nice and genuine sounding man who was very apologetic about the time of my order , though I don't believe it was his own fault.Its this fault that has given the restaurant 4 stars from me , I'm still unhappy with the service I received tonight however this is the first and only problem I've ever had with this restaurant. Usually great food and good delivery times