The Coffee Bean - Fullerton

I love the coffee Bean . It's People need to patient and understanding. That plaza is not all that safe. 2. You have a lot of the homeless going In there. Being rude to the staff. Not cleaning up after themselves. This was before COVID-19. Than after COVID-19. More work on the staff. Not more pay. The staff always makes my coffee right . They Stay open later than star bucks off of Harbor Blvd. They close at 7 pm the inside lobby . I feel it partly has to do with the homeless people live in there bring all there junk with them

This was my first day of vacation the first coffeeshop I decided to visit here in California. I worked at a Coffee Bean Tea Leaf in Hawaii for 3 years. My usual drink is a quad iced espresso with half a scoop of hazelnut half a scoop of mocha. When I approached the counter ordered my usual, the guy behind the counter (I think his name was Jared based on the pictures they had displayed of their employees) he decided to correct me tell me it?s actually a ?dry americano?. I work as a coffee taster now with formal training I can tell you that there is no such thing as a dry americano. I just wanted 4 shots of espresso with hazelnut mocha. This interaction left a bad taste in my mouth just came off as pretentious. Very disappointed with the customer service. Remember Coffee Bean: The initial interaction with customers defines acts as the basis of their experience.

Nice location but no drive thru. They were a bit slow although they were not that busy. My drink came out right and I did get service with a smile. Parking is a bit of an inconvenience as well. I do recommend this location if you don't mind the walk.

Horrible customer service 10 minutes to go door was open but they closed it and said only online orders. If you're open then you're open.

No too much seating for studying but the workers are friendly