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Feedback gevenWe had a 3 night stay for a disney trip. When we arrived they had a $200 deposit that was not expect definitely through off our budget, staff was friendly room was clean but bed were a little uncomfortable also the drawers from the dresser kept opening by it's self, the breakfast buffet was great! Probably the best part of the hotel..
The Hotel Fullerton Anaheim is too expensive to be as dirty as it is and to have so many broken fixtures. Upon entering my room, it appeared to be somewhat clean, but I saw a couple areas that were dirty. The closet doors were broken to the point where I couldn't open them and the dresser drawers would slide open on their own. On the second night, I found a LARGE cockroach or water bug in the bed. They moved me to a different room where I found very noticeable boogers on the desk and on the wall in the bathroom. The sheets in the second room had stains, a very strong smell of bleach, and they were threadbare with holes in several places. Both rooms that I stayed in had broken doors on the mini fridges. The breakfast they offer was also nasty and tasted like most of the items may have been cooked in the microwave. Since the hotel had a high rating, I was extremely disappointed to find all of these issues. The rating on this hotel is way too high.
I reserved our room here because of the high ratings this hotel had and the pictures of their buffet line . Boy was that a mistake! We were first put into a room just off the pool on the the first floor. The light blared into the room because we couldn’t shut the curtains. The room smelled like cat pee, the room had mold all over, the wall paper was pealing, the shower rod was half torn out of the wall so the curtain wouldn’t stay shut, the tub faucet was not sealed. AND THE BEDS ARE THE MOST UNCOMFORTABLE AND SMALL BEDS EVER! It’s like lying on a board. Our next room was upstairs which had a balcony. The a/c didn’t work, the door didn’t shut right and looked like it was broken into as the chain lock was half torn off. There was a small amount of mold in this bathroom. This room didn’t smell like cat pee those- but the refrigerator was set so low it was useless and there was no way to turn it up. The only good thing was the breakfast. It was quality food and had a lot of it. I was really looking forward to this hotel and I was absolutely horrified by how they have taken a motel and tried to make it something more. They also are not up keeping anything in the hotel other than the breakfast. The front desk people were ok. The dining room people were nice and the cleaning people were very nice. Your room was not cleaned unless you asked. I stayed here 4 days 3 nights- way too long! I would give it 0 stars if I could!
I had one of my worst hotel experiences in this place. The hotel building looks nice, booking pictures are all good, but inside is a different story!Everything is basic and cheap. They don’t clean the room unless you call the reception and ask for it. We found this after our 3rd day of stay! They don’t even include a bottle of water in your room.Breakfast is awful. Few options and variety. They just rotate sausage every other day. And worst of all everything is cold even the egg!And most of staff are rude. They make you feel you need to please them!! Horrible place. At best they are a mediocre motel and not a hotel.Simply, the place doesn’t worth what they’re charging.
This entire experience was wonderful. We had to leave another local hotel because it was not anything like described and it was very dirty and rundown. It was such a delight to come to this place everything is nice and clean and updated. Such a good value for your dollar. Their breakfast is amazing doesn't even taste like a standard hotel free breakfast. Felt like we were at a good restaurant. Definitely coming here again we already booked our trip next month. It is not too far from Disney and worth every penny and a few extra minutes of driving.