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Feedback gevenBest location. Gorgeous views! Amazing staff, great food, great themed rooms. And it’s CR7 hotel, what else can you ask for!!
Um hotel no coração da cidade, lembro-me muito bem. Há piscina, sauna e jacuzzi na cobertura. Recomenda
Um hotel super central no Funchal. O check-in foi perfeito mesmo com um Gin e tônico. As camas são super confortáveis. Poucas vezes dormi tão bem num hotel. No entanto, pequenas coisas que estão envelhecendo podem ser substituídas. Como tive que ir cedo para o aeroporto, ganhei até uma lancheira :
Hugo and Gerati pair up to ensure this Hotel is run impeccably. Stayed with my wife for 4 nights in Feb 2024 (our second visit to this Hotel) and we had another amazing experience. Clean, organised and friendly, well run Hotel that gave us an incredible time. Cannot wait to get back next year. Well done guys, you have cracked the magical Customer Service experience...
Awful attitude of staff towards customers. Called during morning for a couple of coffees. Although I can see the funny side now, at the time I couldn’t. I needed to use the ladies toilet and unfortunately the lock wouldn’t open. Eventually a young male staff member shouted instructions from outside the door. I eventually managed to unlock the door and I was “ greet” by the staff member berating me, for not been able to open the door.No apology at all. This staff member had no idea how to treat customers and I would never visit again. I would add that other staff were good. Unfortunately this one staff members behaviour has lead me to write a scathingly review