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Feedback gevenThey're usually always quick and always get my food right the first time.
If I could give negative stars I would. Jason, a manager, is absolutely disgusting. I came in and ordered two custards. He was working the front register where I paid with cash. After ringing up multiple customers in the line, he walked over to the ice cream station and proceeded to make our ice cream with bare hands. Bare hands, after just handling money, no gloves, no hand washing…I threw it in the trash. I confronted him straight away and explained how unsanitary and unhygienic his actions were. They were not busy. He had multiple employees standing around wearing gloves, but he took it upon himself to prepare food straight off the register, after handling money, without putting on a pair of gloves or washing his hands. He said he’s sorry I felt that way. I said it’s not debatable. It’s basic hygiene to put on gloves or wash your hands after handling money, before preparing customers food orders. It’s sad you’re a manager but lack basic knowledge of hygiene. How many people a day is he contributing to spreading illness? While preparing the ice cream it was touching all over the sides of his hands and then when he placed the tops on he pushed his entire hand all over the top and spoons. Almost intentional. Disgusting. I will be calling the health department as well.
We came in for a late dinner after a long day on the road. The service was excellent, and the food was hot.
We love the food here. Great burgers, onion rings, shakes, hard to beat.
First time customer and I had a great experience. Customer service was top notch. But, had to wait for about 10 minutes for order to be brought out to parked vehicle. Burger tasted superb and fries were average. Wish there was a Culver's location closer to my vicinity.