Dunkin' - Gardena

Even tho this isn't my favorite Dunkin to go to, I like coming here because Evelyn makes it not only a shopping experience but she adds a sense of personality and I find it a little fun to go there! Thanks!!!

I give this restaurant a 5-star rating because all the staff over the past year have been phenomenal. However, I want to mention that this August, there is a new general manager who is not friendly and seems quite harsh. I believe the Gardena location needs a new general manager. It's concerning how much pressure she puts on both customers and employees, and when she does speak, it's often in an aggressive tone. The new management style is not well-received, but I want to emphasize that the other employees do an amazing job and provide excellent customer service. My whole family is looking forward to visiting this weekend!

I absolutely love this place; the coffee is always fantastic. However, today I noticed something quite concerning. While I was waiting for my drink, I saw a hired worker take donuts out of her car, and they weren't covered or in a box at all. I find this really unsanitary.

They always come here when they order on the app, they have their drinks ready within minutes what is brilliant: definitely recommend.

As a former employee who just quit let me tell y'all the truth about Dunkin. The managers care more about the customers than the employees. Employees are ALWAYS understaffed. The district manager/ general manager (when we had one) were always more concerned about labor than over working their employees. They had enough people to give during shifts but would choose not to. 2 people during a rush, ridiculous. I was always under appreciated for my work. Management is ridiculous. There is no general manager, the store is ran by 18 year olds for minimum wage. There was mold in the ice caddy , and maggots under the sink. Dunkin brands do something about this bullshit.