Smithfield 's Chicken 'n -b-q - Garner

I'm not sure what happened, but the chicken didn't taste fresh at all.

The BBQ sweet tea was excellent. The service was prompt, and our order arrived quickly at our table. We did have to clean the table ourselves, but overall, it was a good experience.

A lovely dining experience. Service was awesome. The food was wonderful and the chicken especially was huge. The iced tea is fantastic. Would definitely come back for another round.

Instead of addressing my concern, she suggested I just move to another table. I requested a cleaning cloth so I could wipe it down myself, which prompted another employee to dismiss my complaint by saying they were short-staffed. At that time, there were only two other customers in the restaurant. I firmly stated that I shouldn't have to eat at a dirty table. It felt like cleaning tables was only a priority when customers were about to leave. I don't want your food, your excuses, or the hostility I've experienced from your staff. If this is the best service you can offer, then you should consider closing the place down. This incident took place at 11:30 AM on August 5, 2022, in case anyone is trying to figure out who these employees were. Hardee’s is nearby, and I've always received proper treatment there.

Usually the food is great. When we ordered yesterday, the boobs were boiled and were seasoned together with the frits. First, no good experience we had here.