Garstang Country Golf Course

Fabulous conferencing facilities, good parking and lovely staff. Rooms: 5 Service: 5 Location: 5

Excellent hotel with nice rooms and brilliant breakfast Rooms: 5 Service: 5 Location: 5

I travel a great deal with my business so am used to staying in hotels. The setting of this hotel is stupendous with rolling lawns and the fells in the distance from the outside it looks impressive. Sadly that first impact waned immediately when stepping over the threshold. The place looked and smelt tired. A hint of dampness purveyed the interior including my bedroom but it was a challenge actually checking in. Nobody was manning reception which seemed odd. The place was deserted a little spooky. The Shining came to mind! I called out for service and eventually a male member of staff appeared behind reception who told me that I should check in and collect my key not at reception but at the bar down the corridor. Once again, a little odd given that the reception area was in a large lobby area. I went to the bar but nobody was there. Another couple wanting to check in ahead of me were in the bar already looking as bemused as me. I went back to reception but no sign of anyone at all. On returning to the bar a male member of staff had materialised and was now assisting the couple ahead of me. He then checked me in but all this to ing and fro ing wasted around 15 minutes! It felt as if the guests were there for the staff and not the other way round. A little bit of Fawlty Towers was creeping in. Before leaving the bar, I was asked what time I would like breakfast the next morning! I was taken aback when I was told I had to specify a precise time! Bizarre question to someone just checking in. Armed with my key I went to my room on the first floor down a dark and long corridor. A very poor room (smelling of dampness) greeted me in terms of style and decor. Very, very tired looking. A throw back to the 1970s Fawlty Towers era of course! Basic white lighting with wobbly wall lights over the rather dodgy looking bed. The wardrobe was scruffy looked close to collapse. The rest of the furniture looked similar. The TV didn’t work nor did the lavatory flush. I had to open the cistern to get it to flush at all. Water wasn’t entering the cistern. I reported both problems in person to one of the male staff members who huffed and puffed at my complaint and made me feel that I was a nuisance echoes of Basil once again! Breakfast next morning was ok. It was self service. I arrived in the bar area at precisely the time I had to specify the day before was shown to my rickety table. Cooked breakfast was not hot but luke warm so I skipped this fascinating culinary experience the following morning. Whilst eating breakfast I was approached by a male staff member asking me to specify the time I required breakfast the next day! Very very odd. I stayed at this strange establishment for two nights whilst visiting friends and family in Garstang and that period was quite enough for me. I won’t be staying there on my next visit.

Well, lovely location. Room was OK, but the bed was definitely a disappointment. Mattress was like jelly, any movement sets up waves... Food was very good ; simple but well executed. Rooms: 3 Service: 4 Location: 5

Lovely golf course Food drinks: Great scones Hotel highlights: Great view